Hundreds of British Airways customers have had their flights cancelled or delayed after a world-wide computer failure. Screens went blank at BA check-in desks across the globe as the company's computerised passenger and baggage handling system failed. BA said a problem within the hub of their system, based near Heathrow, led to a power outage.
Engineers are working on the problem but the cause of the trouble is still not known. Heathrow was the worst affected airport, with 11 flights cancelled to European destinations after its system went down between 6.45am to 8.50am. BA said they were trying to put the passengers on later flights.
No other cancellations were reported but there were delays at other airports. A BA spokeswoman confirmed that a temporary power outage led to the problem but said the system came back up very quickly except at Heathrow. "The system is now up and running," she added. "We have got a team of IT experts investigating the cause of the problem. At this stage we do not know what happened."
News source: Sky News
