Blizzard's post-launch issues for its action-RPG game Diablo III have now caused the developer to offer refunds to some of the game's players in South Korea. The Wall Street Journal reports that Korean players who have yet to reach Level 40 can ask for a refund starting on June 25th. The refund offer ends on July 3rd.
In addition, any player in that country who has reached less than level 20 in the game can also request a refund up to 14 days after they buy Diablo III from now on. Finally, all Diablo III gamers will get a 30 day free trial version of another Blizzard game, StarCraft II.
This move comes after the South Korean government decided to launch an investigation into Blizzard after a large number of the game's players complained they were unable to sign onto Blizzard's Battle.net servers following Diablo III's launch. In late May, the country's Fair Trade Commission actually raided Blizzard's offices in Seoul. The raid resulted in the FTC taking a number of documents and other evidence from Blizzard.
Blizzard has since said it has increased the server capacity on its Battle.net service. There's no word if the company might offer a similar refund for Diablo III players in other countries, all of which have experienced their own server login issues.
Source: Wall Street Journal
9 Comments - Add comment