Security breaches are nothing new, with the past few years having seen an increasing number of hacking incidents involving large and small companies. While many of these attacks compromised the data of end-users, such as the massive Yahoo breach in 2016, some attempts have been apparently unsuccessful.
Such is the case with a recent unauthorized activity on Dell's website, which the company claims was meant to extract the personal information of its customers. According to the American computer maker, it managed to block a hacking attempt on Dell.com on November 9, targeting customer names, email addresses, and hashed passwords.
The company has since performed steps to counter the malicious activity including resetting customer passwords after detecting the attempted attack. However, Dell admits that it's possible some customer information was lost from its network.
Dell said in a press release:
Though it is possible some of this information was removed from Dell's network, our investigations found no conclusive evidence that any was extracted. Additionally, Dell cybersecurity measures are in place to limit the impact of any potential exposure.
Thankfully, the incident did not target credit card and other sensitive data nor did it have any adverse impact on the company's products or services. It's not clear, though, how many customers may have been potentially affected by the breach attempt. As a best practice, Dell recommends that customers avoid using the same passwords for all their online accounts.
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