Many of us reading this article probably can't remember the feeling of being daunted by sitting in front of a computer for the first time. For a lot of us, we spent years with DOS and maybe before that with punchcards, so Microsoft Window's GUI, while it took some getting used to, was a welcome addition. For you, certain tasks become second nature. Email, over the years, has become as natural as breathing, surfing the web, like walking. We're geeks, and proud of it. But there is a segment of the population, namely, my parents, for whom it still just doesn't "click".