eMachines, the third largest vendor of desktop PCs sold through U.S. retailers, has begun shipping its entire line of affordable, high-value PCs preloaded with the new Microsoft Windows XP operating system. The PCs start at $399 after manufacturer's rebate and are available from retailers nationwide.
All eMachines PCs have been qualified by Microsoft's Windows Hardware Quality Labs (WHQL) for meeting or exceeding the requirements for Windows XP and feature the Microsoft "Designed for Windows XP" logo on all product packaging.
As part of its new customer care initiative, eMachines is the first PC vendor to integrate the Windows XP "Remote Assistance" feature within its customer call center operations. With the customer's permission, the Remote Assistance feature makes it easy for users to receive the help they need by allowing eMachines' technical support personnel to directly evaluate, identify and resolve problems on the end-user's PC through an Internet connection, dramatically reducing customer call time and frustration.
eMachines' PCs also offers a clean, uncluttered desktop screen without unsolicited icons promoting third-party products and services. Based on eMachines' and Microsoft's research and experience, consumers prefer an uncomplicated desktop. (ed. :))
Pricing of various eMachines PC's are as follows...
- eMachines T1090 with Intel Celeron 900MHz CPU, 128MB SDRAM, 20GB hard drive, 56K built-in fax/modem and 48x CD-ROM drive (Price: $399 with $75 rebate)
- eMachines T1100 with Intel Celeron 1GHz CPU, 128MB SDRAM, 20GB hard drive, 56K built-in fax/modem and 8x CD-RW drive (Price: $499 with $75 rebate)
- eMachines T4150 with Intel Pentium4 1.5GHz CPU, 256MB SDRAM, 40GB hard drive, 56K built-in fax/modem and 8x CD-RW drive and Ethernet card (Price: $699)
- eMachines T4155 with Intel Pentium4 1.5GHz CPU, 256MB SDRAM, 60GB hard drive, 56K built-in fax/modem and 8x CD-RW/DVD combo drive and Ethernet card (Price: $799)
News source: CBS MarketWatch
