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Entourage, Outlook users unable to access Hotmail

Neowin ·

Read this over at WinOSCentral.

Users of Microsoft's email programs, Entourage or Outlook, that have Hotmail accounts had a rude awakening this morning when they tried to access mail from the online service.

When attempting to send or retrieve e-mail from a Hotmail account or configure a new Hotmail account in Entourage or Outlook Express for the Mac the following behaviors may occur:

  • All Hotmail folders disappear

  • No folders appear after the configuration of a Hotmail account

  • The following error appears: The Hotmail folder list could not be received

  • HTTP error. The server cannot fulfill the request. Error: 1500
Apparently, the MSN Hotmail servers were updated yesterday to provide increased security via centralized Passport authentication. These security updates disabled the ability for Microsoft's Mac e-mail applications to access or send e-mail from Hotmail.

Microsoft told MacCentral this afternoon that they are currently working on this issue. Until it is fixed, Microsoft advises email from a Hotmail account must be done through the Hotmail web site.

News source: IDG.net/MacCentral

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