Facebook Messenger seems to be facing a massive outage, as users have begun reporting on Twitter and other areas that the service is down. The outage is resulting in users not being able to send and receive messages, and it seems to be affecting people in the U.S., U.K., India, and other areas. Indications of issues include a "Connecting" or "No internet connection" message at the top of chats.
A quick look at Downdetector suggests that the issue just began a couple of hours ago, and we can confirm from our testing that the issue seems to affect all platforms. There is currently no word from the company about the outage or what is causing the service problems. Even the Platform Status page does not contain information on the current outage. Additionally, Downdetector reports also hint at issues with Instagram, but the user reports on Twitter suggest that more users are facing problems accessing Messenger.
We will keep a close eye on the reports and any official information and will update the article accordingly.
Update: Looks like Messenger and Instagram are back up and running, based on the drop in reports from Downdetector and our testing. Though the outage lasted for close to three hours, the social media giant is yet to provide any information on the cause of the problems.
18 Comments - Add comment