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Microsoft introduces Copilot Chat for Microsoft 365

A screenshot of the panel

Microsoft has announced Microsoft 365 Copilot Chat, a new offering that builds on the existing free chat experience for Microsoft 365 commercial customers by introducing pay-as-you-go agent capabilities. It also includes security features like enterprise data protection (EDP), as well as tools for managing access, usage, and reporting. It also allows organizations to:

  • Chat with GPT-4 to conduct market research, write strategies, or prep for meetings.
  • Upload files like Word, Excel, or PowerPoint to ask Copilot to summarize, analyze, or improve presentations.
  • Collaborate on content in real time using Copilot Pages, pulling in files, Copilot content, and web data. It can also generate AI images for campaigns and social posts.
  • Easily create agents to automate tasks with natural language in Copilot Chat. Examples include CRM agents for customer meetings or field service agents for real-time instructions. These agents are metered, and IT admins can manage them via Microsoft Copilot Studio.

Here's a table comparing Microsoft 365 Copilot Chat with Microsoft 365 Copilot:

Feature Microsoft 365 Copilot Chat (Free + Consumption) Microsoft 365 Copilot ($30 pupm)
Chat
Copilot Chat - Web grounded (powered by GPT-4o) Included Included
Copilot Chat - Work grounded (work data in your tenant's Microsoft Graph and 3rd party data via Graph connectors) Included Included
Copilot Pages Included Included
File upload¹ Included Included
Code Interpreter¹ Included Included
Image generation¹ Included Included
Agents²
Create agents using Copilot Studio³, including SharePoint agents Included Included
Discover and pin agents Included Included
Use agents grounded in Web data Included Included
Use agents grounded in work data (work data in your tenant's Microsoft Graph and 3rd party data via Graph connectors) Included - Metered Included
Use agents that act independently using autonomous actions Included - Metered Included - Metered
Personal assistant
Copilot reasons over personal work data (e.g., Outlook, OneDrive, Teams meeting transcripts and chats) Included Included
Copilot in Teams Included Included
Copilot in Outlook Included Included
Copilot in Word Included Included
Copilot in Excel Included Included
Copilot in PowerPoint Included Included
Copilot Actions In preview
Pre-built M365 agents (Interpreter, Facilitator, Project Manager, Employee Self-Service) In preview
Copilot Control System
Enterprise Data Protection (EDP) Included Included
IT management controls Included Included
Agent management Included Included
SharePoint Advanced Management Included
Copilot Analytics to measure usage and adoption⁴ Included
Pre-built reports and advanced analytics to measure ROI

Included

¹ Limits apply. ² Applies to employee-facing agents only. ³ Learn more about the full capabilities of Copilot Studio: aka.ms/CopilotStudioCapabilities ⁴. Basic reporting in Microsoft Admin Center available for Copilot Chat.

Microsoft says interested customers can try Copilot Chat via the Microsoft 365 Copilot app at m365copilot.com or through the Microsoft Store on Windows, Play Store, or iPhone App Store.

This announcement comes nearly a month after Microsoft revealed that the Microsoft 365 app UI and Copilot would receive a revamped look in 2025.

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