Woot!!! I just paid my usual visit to the Microsoft Knowledge Base, and it's got a new snazy look and feel, but it looks like SHoTTa35 gets the creds for a posting in the forums about the upgrade just before I posted this, by a mere 1 minute! :O
On further investigation it looks like the whole of the Microsoft Help and Support site has gotten a fresh lease of life. :D
- We have redesigned the search interface based on your valuable feedback. It is now permanently available on the left side of this site so that you can see the results of your search as well as the search query you made.
The Knowledge Base has more than 250,000 articles, created by thousands of support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
- New Windows XP look and feel (For whole Help and Support site!)
- Ability to do a quick Knowledge Base Article Number search
- New enhanced search panel, with ability to hide/show search options
- Results limit extended to list 25, 50, 100, 150 at one go!
- Maximum age options are now Anytime, 30 days, 90 days, 6 months or 1 year
- Use more than one word and check for correct spelling
Good examples:
- setup requirements RAM
- no sound volume mute
Bad examples:
- how much RAM is needed to run Windows 2000? (too specific; too many words; may return no results)
- sound (too general; will return too many results)
News Source: New look Microsoft Search and Support site
View: Microsoft Knowledge Base:- Search our Database of Support Articles
