BT has been fined £2,800,000 by Ofcom for failing to provide a summary of its contracts to EE and Plusnet customers before they signed up. BT will also have to let people exit contracts without fees.
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EE has announced a simpler price increase model that will come into force next year. It said that customers would be told of price increases in pounds and pence, and they wouldn't be inflation-linked.
Which? has called on the broadband regulator, Ofcom, to put a ban in place on mid-contract price rises. It said consumers will face steep price increases in 2024 just as they have in 2023.
UK broadband and mobile customers are going to be hit with price hikes this spring as operators attempt to keep up with their costs. Those who can are urged to look for cheaper deals elsewhere.
Ofcom has confirmed that it's removing the fax service requirements from the universal service obligation. This should lower costs for BT and KCOM who had to offer fax services affordably.
Ofcom has said it wants to change the universal service obligation (USO) so that telecoms providers no longer need to support fax machines. The USO has not been updated since 2003.
European telecommunications firms have put out a joint statement calling out big tech platforms to contribute to network investments and planning such as fiber and 5G rollout across the continent.
OneWeb and BT have announced a new agreement that'll see the firms explore how they can work together to deliver internet connectivity to businesses and communities in hard to reach areas of the UK.
Vodafone has said that it will not be zero-rating BBC's education website Bitesize. It said technical hurdles meant it couldn't zero-rate the site and it wants to uphold net neutrality.
BT has said that its customers, including those with EE and Plusnet, will have zero-rated access to BBC Bitesize by the end of the month. This will help parents home school while schools are shut.
Ofcom's research should that one in five have been struggling to keep up with their telecom bills. It has called on broadband providers to offer tariffs for those living on a low income.
BT will use Ericsson hardware in cities around the UK after the two firms came to an agreement. Ericsson already supplies hardware for BT's core network making it an end-to-end partner in places.
UK communications regulator Ofcom has announced that mobile network companies will no longer be able to sell phones locked to their network. The rule will go into effect in December 2021.
Nokia and BT have signed off on a deal which will see more Nokia hardware powering BT's 5G network around the country. The deal will see Nokia hardware used in a lot more areas than it is right now.
An old second-hand TV has been emitting an electrical signal in a village in Wales knocking surrounding broadband connections offline. It took Openreach engineers 18 months to discover the cause.
The UK's digital regulator, Ofcom, has persuaded several more broadband providers to offer cheaper out-of-contract rates for vulnerable customers. Despite this, Ofcom said things can be better still.
EE has announced its new Digital Identity platform that consists of a number of tools to prevent the instances of fraud. The firm is working with banks to help make their systems more secure.
BT's chief executive has said that it will take no less than 10 years to entirely remove Huawei from its mobile network. The government is deciding whether to allow Huawei in mobile networks.
Executives at BT and Vodafone have warned the government that a hasty removal of Huawei from mobile networks leaves open the possibility of mobile blackouts around the country as they adapt.
BT has announced that it will spend about £500 million over the next five years in order to comply with the UK's governments decision to restrict Huawei tech in 5G networks to 35%.
BT has announced that it will charge new customers who decide to hold on to their old routers and YouView set-top boxes. The firm hopes to keep 1 million devices from going into landfills.
BT and Google have announced a strategic partnership to take the cloud gaming industry forward. The firm will offer a free Stadia Premiere Edition with broadband deals directly to consumers.
Ofcom has proposed some new rules which would see the end of handsets being sold locked to certain providers. The regulator has also suggested 999 video calls should be available for deaf people.
ITV and BBC have finally announced the launch of the BritBox video streaming service for customers in the UK. For just £5.99 per month, users can view HD content on multiple screens.
Ofcom has said that several leading broadband suppliers will offer fairer pricing for out-of-contract customers from March 2020. From February, customers will be notified when they're out-of-contract.
A new survey published by Oxford Internet Institute has revealed that the elderly, the poor, and those with fewer academic qualifications are the least likely to be connected to the internet.
Ofcom has revealed new rules coming into effect today which will see that customers are "fairly" compensated by ISPs if there are any faults with their broadband or landline service.
The UK carrier today announced that it will be shifting even more of its radio towers from 3G to 4G over the next six months, enabling clearer voice calls and much faster internet connections.
Vodafone has announced that it plans to trial 5G at more than 40 sites in seven cities around the UK. The trial will last from October through to December, ready for a 2020 commercial launch.
BT has revealed two new Ultrafast Fiber packages, the costlier deal puts the ceiling for the internet connection at 314 Mbps and both deals guarantee 100 Mbps connections even at peak times.
The residents of Templeton, England, had been promised a fiber connection three years ago. However, Openreach has failed to give them a faster connection so they burned a van effigy on Bonfire Night.
Microsoft is working with numerous global carriers "to provide seamless eSIM connectivity" for the new generation of Always Connected Windows 10 PCs, with 'silicon support' from Intel and Qualcomm.
After having been ordered by Ofcom to pay £95m to rivals in late 2012 for backhaul overcharging, BT has failed in its latest attempt to avoid having to pay up. However, the saga may not yet be over.
Just a fortnight after it had been spun out into its own company, BT's Openreach has received a record £42 million fine over Ethernet installation delays and shortchanging its rivals due compensation.
From exploding headphones and expansive TVs, to Qualcomm branding quirks, Apple's Russian fix, Microsoft's Teams work, and a "two-OS world", it's our handy walkthrough of the week's top tech news.
After pressure from industry competitors and a report released by telecom regulator, Ofcom, BT has agreed to splice out Openreach into a new company which will remain as a subsidiary of the BT Group.
The telecom regulator, Ofcom, has ordered BT to put a price cap on its landline-only offerings because customers aren't getting their value for money. This will mostly benefit vulnerable customers.
From Qualcomm's quagmire and Nokia's next chapter, to BT BS, Creators insights, 2G takedown, Valerie goes to China, and a 'bad day' at T-Mobile, it's our handy walkthrough of the week's top tech news.
BT has announced that it's raising its phone and broadband prices for the third time in less than a year and a half, and introducing a new charge of £3.50 per month for BT Sport for some TV customers.
BT's new Call Protect service is free for its home landline customers, diverting nuisance calls - such as those from accident claims firms, or computer scammers - to a new 'junk voicemail' box.
