With regards to its Dynamics 365 platform, Microsoft has released Connected Store in preview. Fraud Protection is available with two new capabilities, while Customer Voice has been unveiled as well.
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With this move, Microsoft is going expand the capabilities offered through Dynamics 365, with focus on allowing retailers to build and train their own AI models through the available solutions.
New insights applications powered by Azure AI and announced today are specifically aimed toward business users. These include Dynamics 365 Product Insights, Connected Store, and more.