Microsoft has officially launched two more Copilot AI-based products. Both Copilot for Sales and Copilot for Service are generally available for businesses and organizations with Microsoft 365.
Copilot for service RSS
Microsoft has launched the public preview for its Copilot for Service product that was first announced in November. It's designed to help customer service reps with their jobs and tasks
As part of Microsoft ignite 2023, the company announced Copilot for Service, which will provide generative AI features to help consumer service agents better serve their many customers.
Microsoft has announced a set of changes for its AI-powered chatbots. Bing Chat and Bing Chat Enterprise are now Copilot. In addition, it unveiled Copilot Studio and Copilot for Sales.
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