A new report says that Meta's customer service has been cut to the bone, leaving Instagram influencers with little to no contacts when trying to deal with problems with their accounts.
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A number of things happened this past week, including the leak of some real-life images of the Series X (and its ports), some new cloud announcements from Microsoft, and more. Catch up below.
Microsoft has disclosed information about a vulnerability discovered with a customer support database that led to 250 million records being exposed on the internet. The flaw was fixed upon discovery.
In a customer support showdown focusing on the three big console manufacturers, Microsoft comes out ahead due to the strength of its online services, with Nintendo and Sony trailing behind.
Nextbit has ended customer support for Robin, its sole smartphone. However, software updates will continue for six more months, and users can still refer to Nextbit's online self-help.