Customers RSS

Broadband customers put on hold

· · Hot! with 14 comments

A survey looking at UK broadband services has revealed a downturn in customer satisfaction levels. Customer complaints now outnumber service-related enquiries by 52% to 48%, the study by market research firm JD Power found. According...

· · Hot! with 14 comments

Federal prosecutors have withdrawn a subpoena seeking the identities of thousands of people who bought used books through online retailer Amazon.com Inc., newly unsealed court records show. The withdrawal came after a judge ruled the...

· · Hot! with 6 comments

In a definite "outside the box" move designed to boost holiday sales, computer-maker Dell Inc. has enlisted Burt Reynolds, Ice-T, and other celebrities to help customers raise money to buy products for themselves or others....

· · Hot! with 5 comments

A federal judge has ordered Vonage not to accept any new customers while it continues to infringe on Verizon Communications patents covering some aspects of Internet phone calls. U.S. District Judge Claude Hilton said it...

· · Hot! with 10 comments

Google Incorported is having problems keeping its uptime pledge to some paying customers of its Google Apps suite of hosted services. Little over a month after introducing Google Apps' Premier version, which includes a 99.99%...

· · Hot! with 7 comments

In an echo of the furore that met the release of the original eMac, Apple has withdrawn its new education-only iMac from sale to individuals. The new product was available for purchase by individual...

· · Hot! with 2 comments

On Tuesday, the Federal Communications Commission plans to begin enforcing its requirement that Net phone services who connect to the public telephone network--known as "interconnected" services--receive acknowledgment from 100 percent of their customers about 911...

· with -1 comments

Microsoft customers and competitors will tell the European Commission within 10 days if the software giant's latest offer to comply with sanctions is acceptable to them, a Commission spokesman said on Friday. "The Commission will...

· with -1 comments

America Online, which earlier this year stopped signing up new broadband customers, is telling existing broadband subscribers in nine Southern states that they must find a new broadband carrier by Jan. 17. Those customers...

· with -1 comments

View more...