Microsoft now says that it sent offers to help Delta Airlines recover from its CrowdStrike issues, but those offers were ignored, including an email sent by Microsoft CEO Satya Nadella.
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Cybersecurity firm CrowdStrike has now stated that it reached out to Delta Airlines to help them restore the PCs that were taken down by July's faulty update, but that the company did not respond.
Delta Airlines has reportedly hired the well-known attorney David Boies, and he may be planning to file lawsuits against both CrowdStrike and Microsoft for the huge outage caused by a faulty update.
Delta Airlines is still struggling to get back up to speed thanks to the failed CrowdStrike update on Friday. The major air carrier has already canceled 550 flights today while other airlines recover.
Microsoft has denied reports of Delta ditching the company because of any form of mistrust, and has instead stated that its move to Apple will only occur because of smaller bag sizes for employees.
Delta Airlines, which gave their 19,000 flight attendants Nokia Lumia 820 smartphones to use in flight, will soon be trading in those devices for the much larger Lumia 1520.