Virgin Media O2 has unveiled its plans for pounds and pence price increases from April to make things easier for customers to understand.
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The UK communications regulator, Ofcom, has issued a stern warning to tech firms to make sure they're prepared to comply with the Online Safety Act.
A new warning from Which? highlights the risks of recycling mobile numbers, urging users to keep theirs active to avoid unwanted calls and potential security breaches.
Launched in 1974, Ceefax became the first teletext service, peaking at 22 million weekly users. It changed how millions accessed news before digital took over.
Ofcom expands One Touch Switch rules, allowing easier broadband and phone switching. This move aims to enhance competition and could lead to lower prices for consumers.
Ofcom's analysis shows a significant increase in correct content labeling on Twitch since the policy's introduction last year.
TikTok has received a 25%-reduced fine of £1.875 million from the UK communications regulator Ofcom for providing incorrect information about its parental control feature, Family Pairing.
Ofcom has finally put an end to inflation-linked price rises for UK customers in phone, broadband, and pay-TV contracts. However, it is too late to help those walloped by the recent inflation.
BT has been fined £2,800,000 by Ofcom for failing to provide a summary of its contracts to EE and Plusnet customers before they signed up. BT will also have to let people exit contracts without fees.
U.K. media regulator Ofcom has launched an investigation into adult content-sharing platform OnlyFans regarding the platform's insufficient age-verification measures that failed to restrict minors.
Ofcom is set to make search engines do more to protect users against self-harm content. A study it commissioned found that self-harm glorification was easily accessible from search results.
Shell Energy was fined £1.4 million by the regulator Ofcom for not properly informing customers that they were out of contract or that their contract was coming to an end. The issue is now resolved.
Which? has called on the broadband regulator, Ofcom, to put a ban in place on mid-contract price rises. It said consumers will face steep price increases in 2024 just as they have in 2023.
Microsoft and Amazon are among the cloud providers that are the target of a newly announced investigation by the UK Competition and Markets Authority regulatory body, based on an Ofcom study.
According to Ofcom, the UK broadband situation has improved over the last year. It said download and upload speeds had improved and that peak-time usage was having a bit less impact on speeds.
A new amendment to the Online Safety Bill will require a report to be submitted by an expert before Ofcom can decrypt people's messages. It's designed to add balance to the safety bill.
Ofcom has outlined how the upper 6 GHz spectrum band could be used by both Wi-Fi and mobile traffic. It calls the approach 'hybrid sharing' and outlined several ways that it could be implemented.
Just 5% of eligible households in the UK are subscribed to a social broadband tariff. They are priced more reasonably for people on welfare who have tighter budgets but still need internet access.
Ofcom has proposed that the competition watchdog in the UK investigate cloud providers like Microsoft and Amazon AWS to see if they're engaged in anti-competitive practices after it noticed issues.
Ofcom says it's going to take measures against broadband providers for failing to implement the One Touch Switch (OTS) process by the April 3 deadline. OTS would allow for easier broadband switching.
Ofcom has looked at the online viewing habits of children in the UK. It found that videos focused on gossip, conflict, and controversy were among the most popular videos being consumed.
A new study says that 46 percent of UK online adults have been drawn into an online scam. Of that number, 25 percent have lost money due to a scam, with 21 percent claiming they lost over £1,000.
Ofcom is planning to unlock more mmWave bands to help improve mobile data speeds in congested areas. It will also help networks handle upcoming, data-heavy technologies such as virtual reality.
Ofcom has released lists of the best broadband and mobile companies in the UK based on the number of complaints they received. The report suggests Shell Energy was the worst among all.
Ofcom has confirmed that it's removing the fax service requirements from the universal service obligation. This should lower costs for BT and KCOM who had to offer fax services affordably.
The consumer group Which? has urged people to look around for cheaper broadband, TV, and mobile deals to save money. It said people could cut £162 a year by switching to a cheaper provider.
Ofcom is introducing new rules that will force phone companies to do more to block spoofed calls. The rules will start being enforced from May 2023 after companies implement measures.
Ofcom has said it wants to change the universal service obligation (USO) so that telecoms providers no longer need to support fax machines. The USO has not been updated since 2003.
Ofcom has set out proposed changes to net neutrality rules. It could see providers throttle traffic of certain services at peak times, the introduction of premium packages by providers, and more.
Ofcom has revealed that the median average broadband speed has jumped 18% in the most recent year compared to the year before. Upload speeds are also increasing, but are well below download speeds.
Ofcom has warned that some websites are not doing enough to tackle adult video content on their platforms. Its concerns fell mainly on smaller websites, which could be hurt by the measures.
Ofcom has pushed some interesting data on loudcasting where people play music or videos on their phones in public without earbuds. Unsurprisingly, 80% of Brits find loudcasters to be rather annoying.
Ofcom has launched a study into large cloud service providers, communications apps such as WhatsApp, and connected devices like smart TVs and smart speakers. It wants to identify competition concerns.
Young adults in the UK are watching seven times less broadcast TV than the over 65s. The younger cohort prefers to fill its time watching YouTube videos and content on subscription streaming sites.
The government is making it easier for welfare claimants to get social tariffs. Claimants can give permission to their ISP to check with the DWP to see if they're eligible for a social tariff.
Martin Lewis from MoneySavingExpert.com has released a new report urging Ofcom to strengthen rules around EU roaming. The report highlights that providers aren't being as clear as they could be.
Citizens Advice wants Ofcom to ban the loyalty penalty. Customers who stay with their mobile or broadband provider after their contract ends are hit with high costs. It's hurting low earners the most.
Younger internet users are getting their news primarily through social media platforms like Instagram and TikTok, according to a survey done by the UK's communications regulator, Ofcom.
Following Prime Minister Boris Johnson's resignation, the Online Safety Bill has been postponed. There are speculations that it will be discarded, however, it depends on the new Prime Minister.
Ofcom has named and shamed the worst broadband and mobile companies in a new report. It has ranked each of the companies based on the number of complaints that have been received from customers.
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