HP ProBook customers are not happy with the recent firmware update, version 1.17, which is seemingly bricking and killing devices. An HP repair technician allegedly blamed Microsoft's Windows Update.
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HP has announced the EliteBooks 735 G5, 745 G5 and 755 G5, and the ProBook 645 G4 laptops with AMD Ryzen Pro CPUs under the hood, along with onboard Vega graphics, and user-upgradeable RAM.
Certain models of HP laptops and mobile workstations have been recalled because of batteries overheating and, in some cases, melting. HP is issuing new batteries to those heeding the recall.
HP is expanding a voluntary worldwide program for batteries that shipped with many ENVY, Pavilion, ProBook, and other laptops, due to their "potential to overheat, posing a fire and burn hazard".
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