Ofcom has revealed which broadband and mobile companies customers prefer the most. It said Tesco Mobile score best in the mobile category and Plusnet did the best in the broadband category.
Satisfaction RSS
For the first time in years, consumers are more satisfied with Samsung's smartphones than they are with Apple's iDevices - adding another layer to the already heated smartphone war.
This year's US consumer satisfaction scores are in, and apparently American's aren't happy with their internet service providers. Although you're probably happier if you're a Samsung smartphone user.
Facebook is a useful tool for sure, but at the moment it seems like it's just filled with people crushing candy. But a recent study shows that we may be most unhappy after using the social network.
For the first time, Apple now has a higher satisfaction rate than Samsung amongst customers in South Korea. The report covers issues in the first year, speed to recovery, and overall satisfaction.
Nokia have scored another customer satisfactory victory today across two thirds of major U.S carriers. Customers using Nokia's on Verizon and AT&T reported higher satisfaction than iPhone users.
Apple has beaten other manufacturers for a seventh consecutive win in the J.D. Power consumer smartphone satisfaction survey - but the likes of RIM, LG and Nokia clearly have some work to do.
Microsoft has been working hard to create top tier products that are well received from its consumers. After fumbling with Vista, Microsoft continues to climb in its customer satisfaction rating. The rating information comes from...
Apple's not been too great in the eyes of the public, as of late. Many (still, and fairly) have complaints about their App Store, due to the approval process, and many U.S. iPhone users have...
Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers "have not warmed to the Vista operating system over the past year." The northern hemisphere researchers said that the CIOs they recently...
Earlier this month, ChangeWave Research conducted a mobile phone customer survey which concluded that of the 3,645 US iPhone owners surveyed 82% reported being Very Satisfied with their purchase, up five points since the previous...
Yahoo Inc may be struggling to convince Wall Street of its future prospects, but for the first time its users gave its services overall a better rating than what Google Inc received, according to a...
Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing $150m in customer relationships this year,said chairman Michael Dell...
I'm wondering if there is something more behind this program ending.... Here's an email I received from the PC Satisfaction team: We would like to take the opportunity to once again thank everyone...
Dear PC Satisfaction Trial Participant, The PC Satisfaction Trial will be coming to an end on Friday, February 6, 2004. At that time we will cease all support for the software. It is...
Thanks empty...You have been selected, due to your previous interest in Microsoft Beta testing opportunities, to participate in a new and innovative approach to maintaining your computer currently being developed by Microsoft. This new approach...
Microsoft has sent out invitations to join the PC Satisfaction trial. PC Satisfaction Trial is adding nice features based off Windows XP, such as: Improved Personal Firewall (like the one in ZoneAlarm with program access...
Thanks aeons...To our valued users: Thank you again for your participation in the PC Satisfaction Trial. We hope you have enjoyed your experience thus far with the service as we continue to improve...
I have to be honest, little is known about this beta as there isn't much information about it on Microsoft to be found. What we do know is that this is an Alpha version of...
Thanks tatsukaze00...The Microsoft Windows Product Team is looking for a select group of people to help us test and perfect technology that is to be used in an important Web services trial, the PC Satisfaction...
"The intent of the trial will be to see how much more satisfied Windows customers are when they feel confident about the security of their PC and the safety of their data and personal information,"...
Thanks eaglebtc...Welcome to the PC Satisfaction Trial The PC Satisfaction Trial team would like to thank you for joining the PC Satisfaction Trial technology test! This is a very early version of software...
Some lucky testers just got this email from MS: The PC Satisfaction Trial team would like to thank you for joining the PC Satisfaction Trial technology test! Our records indicate that you are...
The Windows Product Team at Microsoft has sent invitations to beta test the PC Satisfaction Trial, a Web service that will be part of an upcoming customer research program. "The intent of...
