Reports emerged about Slack using customers' messages and files to train machine learning models, supported by some unfortunate wording in the company's blog. However, Slack denies these allegations.
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Slack began testing its AI companion last year as a feature that would provide users with summaries of channel conversations. It has finally made the service available with several new additions.
The latest company to jump on the AI bandwagon is Salesforce, by introducing new product features into Slack that are powered by AI, such as thread summaries and channel highlights.