Ubisoft+ subscriptions on Xbox have reportedly been inoperable for over a month, with users unable to access the library of games or streaming services for which they pay a monthly fee.
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A Ubisoft spokesperson says it will send owners of suspended accounts three emails over 30 days before it will deactivate an account, but it won't delete them if they have purchased games.
Ubisoft has confirmed it has sent emails to some users who have not accessed their accounts for a while, telling them their account has been suspended and they could lose access to their digital games
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