The US Federal Trade Commission has sent formal warning letters to ASRock, Zotac, and Gigabyte, stating that their current warranty policies could violate laws concerning consumer rights to repair.
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The 2TB version of Seagate's latest Game Drive PS5 NVMe SSDs is selling at its lowest price on Amazon so, grab it while you can. Or, check out other SSD deals from Samsung and Western Digital.
Samsung has released a new lineup of SD and microSD cards aimed at creative professionals. The updated PRO Plus series offers a notable speed boost compared to the outgoing memory cards.
Disgruntled users are starting to report that their Galaxy Z Fold 3 screens are beginning to fail with a crack right down the middle, just after the warranty that comes with the phone expires.
Google has announced its Chromebook repair program, publishing documentation about how to do basic repairs yourself. It has encouraged schools to adopt it and wants it as an elective for students too.
The Federal Trade Commission has put six companies, including the three main gaming hardware manufacturers, on notice due to illegal warranty void policies that forbid third-party repair services.
It appears that enough users were complaining about losing service on their iPhone 7 devices that Apple has now agreed to fix them free of charge or reimburse users that paid for repairs,
Peeling issues with the anti-reflective coating on MacBook and MacBook Pros are still cropping up, so Apple is extending the display replacement warranty on select units to up to four more years.
Some users realized last week that Google was replacing out-of-warranty Nexus 6P devices with the Pixel XL, but a recent revision of this policy has blocked this apparent loophole.
Owners of faulty Nexus 6P devices are reportedly being offered Pixel XL smartphones as warranty replacements. The reports vary, from occurring regularly in the US and Canada, to never in Australia.
We knew that Apple was going to have to add the iPhone 8, 8 Plus and X to its price guide, but we weren't expecting the price of screen repairs and other damage to jump on the older models as well.
A leaked Apple warranty guide for technicians reveals the criteria for warranty repairs or replacements by technicians at Apple stores and the inspection process to enable such decisions.
LG is offering an extra year of warranty on its recently released G6. This new promotion will also apply to those who have purchased it in the past. LG simply requires registration of the handset.
Samsung has acknowledged the pink line issue occurring on the Galaxy S7 edge and will be repairing affected devices which are still under warranty so long as their displays are not physically damaged.
Apple has updated its servicing information to include details of its newly released AirPods line. Lost, damaged or out of warranty repairs start at $69, but costs are lower for battery replacement.
Microsoft's new slimmer Xbox One S has a sticker that's designed to keep users from opening up the console, stating that breaking the seal will void the user's warranty, which is illegal.
Microsoft new initiatives are "designed to accelerate adoption of Surface and Windows 10", and include a new 'Complete for Enterprise' warranty and service plan, and a trade-in program for businesses.
Following the October 6th event and tons of new products, Microsoft has updated its warranty offerings, adding plans for HoloLens, Surface Book, and more. Should you buy it? We dive into the details.
The damage coverage plan that Apple rolled out years ago has remained the same price through several generations of iPhones. Now, Apple is stepping up its cost of AppleCare+ with its new iPhones.
Despite Apple not providing sales figures on its Apple Watch, Best Buy is increasing availability of the Watch across all of its stores in the United States due to "strong demand".
As an alternative to its extended warranty services, Best Buy will begin offering warranty through Apple for consumers interested in purchasing Mac, iOS and Apple Watch devices.
As part of their new 'Customer Advantage' program, HTC has announced that they will replace any HTC One-series phone for free if the screen is broken or cracked.
If you own a cat and an HP computer, you might want to keep the cat away from the PC. A new story claims that HP would not repair a HP Elitebook notebook for a customer due to finding cat hair inside.
It seems that Apple has changed its stance towards possible water damage on iPhones, iPods and iPads. According to Time.com, the company’s new rule seems to state that even if the Liquid Contact Indicator inside...
In a rather bizarre situation reported on The Consumerist website, it turns out that smoking near your Apple computer is a bio hazard and voids the warranty. There is very little doubt as to...
Computer manufacturer Dell is to pay out $4million in penalties, costs and damages over accusations of deceptive advertising, according to the Associated Press. A case was brought against the company in 2007 by the New...
Microsoft today has announced an extension of the Xbox 360 for owners who receive the E74 error. The console receives the E74 error for a number of reasons including problems with the scaler chip (ANA...
You can sit and argue, until the end of time, about the value of buying an extended warranty from a retailer and still get no where. While the debate will never end, the fact doesn't...
Great news for all you Xbox 360 owners. Microsoft has decided to extend the general hardware failure coverage for all X360 consoles to 3 years: "As of today, all Xbox 360 consoles are covered by...
The recent announcement of the Xbox 360 warranty in the United States and Canada changing from 90 days to one year from the date of purchase is now being coupled with additional service enhancements, including:...
Thank you Hurmoth for posting this in BPN. Feeling it should match what Sony and Nintendo offer, Microsoft extended the Xbox 360's warranty from 90 days to one year in the United States and Canada....
A sharp eyed reader over at extreme overclocking forums noted that ATi has slashed its warranty period for all products from as much as 5 years to 1, effective from August 31st 2005. This means...
Samsung Electronics Co., the world's largest liquid crystal display (LCD) maker, said Thursday it will offer a so-called zero-pixel-defect warranty for LCD monitors sold in South Korea. Under the policy, which is to be effective...
There's recently been some confusion regarding Seagate's five-year hard drive warranties, specifically with respect to when coverage starts and which drives are eligible. When asked, Seagate offered the following clarification: ...
Hard drive maker Maxtor has followed rival manufacturer Seagate and upped the duration of the warranty it offers for enterprise-class drives. The company also increased the warranty period for internal desktop PC drives to three...
Hoping to draw users to its storage devices Seagate today now offers a 5 year warranty for hard drives. The average hard drive warranty is around two to three years. How long till...
In response to SCO Group's legal action against Linux, Red Hat is offering new legal protection that guarantees the company will replace any code found to infringe copyrights. The warranty, part of...
