Millions of users could get free laundry service due to a bug that affects internet-connected laundry machines operated by CSC ServiceWorks. The bug has existed for months now and is yet to be fixed.
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The consumer advocacy group Which? has said some brands only support smart appliances for two to three years. This is a much shorter length of time than many customers expect to keep these products.
Samsung has announced a recall of 2.8 million units of its washing machines that were sold from 2011 to 2016, due to a design failure that can cause the machines to come apart.
Samsung, which is still trying to put the fiery Note7 fiasco behind it, is once again forced to warn users against some of its product. This time a number of washing machines have started "exploding".