Microsoft's latest efforts to persuade customers to upgrade to its much-maligned Vista operating system have met with a cool response from users. Historically, Microsoft's first service pack for one of its marquee products – such as Windows – provides the impetus for users to upgrade. As Gartner analyst, Stephen Kleynhans recently noted, customers see SP1 as the sign that the OS has reached maturity and is ready for enteprise deployment.
But even the offer of free support for using installing Vista Service Pack 1 (SP1) and tools to lower implementation cost, the user response has been one of stony indifference. Vista SP1 includes a number of fixes for bugs that have plagued the operating system, as well as improved support for drivers. It initially became available to download from Microsoft's website and will be included as part of the Window's Update feature from mid-April.
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